Responsible Gaming
at 7fbd — Your Wellbeing Comes First
7fbd is committed to providing a safe, fair, and transparent betting environment for all players in Bangladesh. Our responsible gaming framework gives you the tools, knowledge, and support you need to keep gambling enjoyable — and to step back when you need to.
Gambling Should Always Be Entertainment
At 7fbd, we believe that betting and gaming are a form of entertainment — not a way to generate income, escape from personal difficulties, or resolve financial problems. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh, gambling remains exactly that: a fun and controlled recreational activity enjoyed alongside cricket matches, live casino sessions, and slot games.
However, we also understand that a small number of individuals may find that gambling begins to feel compulsive, stressful, or financially damaging. When that happens, the responsible thing to do — for us as an operator and for you as a player — is to act quickly. 7fbd has built a comprehensive responsible gaming framework specifically to help players identify warning signs early and access the tools and support they need before problems escalate.
Every registered player on the 7fbd Platform has access to a suite of self-management tools directly from their Account. These tools are free to use, take effect promptly, and do not require you to justify your decision to anyone. Your wellbeing is the priority — full stop.
Age Restriction: 7fbd strictly enforces a 21+ age policy. All new Accounts are subject to identity verification (KYC) before the first withdrawal is processed. Any Account found to be operated by a person under the age of 21 will be immediately closed and all balances handled per our Terms & Conditions.
If you are concerned about your own gambling or that of someone close to you, please do not hesitate to reach out to our support team at [email protected] at any time. Our team is available 24 hours a day, 7 days a week, and all responsible gaming enquiries are handled with complete confidentiality.
7fbd Responsible Gaming at a Glance
Take Control of Your Gaming
Every 7fbd Account comes with a full set of self-management tools. You can activate any of these directly from your Account settings — no waiting period, no questions asked.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis in BDT (৳). Once a limit is active, 7fbd's system will automatically decline any deposit request that would cause you to exceed it. Lowering a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling period to prevent impulsive changes during a session.
Loss Limits
Define the maximum amount you are comfortable losing across a set time period — daily, weekly, or monthly. When your net loss reaches this threshold, further betting or gaming is paused for the remainder of the period. This tool helps you stay within a pre-defined entertainment budget without needing to monitor your balance continuously during play.
Session Time Limits
Specify the maximum number of minutes or hours you wish to spend on the 7fbd Platform in a single session. When your session reaches the set duration, a prominent on-screen notification will appear reminding you of the time elapsed and inviting you to take a break. You can configure alerts at 30, 60, 90, or 120-minute intervals.
Cooling-Off Periods
A cooling-off period temporarily suspends your ability to deposit and place bets for a defined time — from 24 hours up to 6 weeks. Your Account remains accessible for viewing balances and withdrawal of existing funds, but no new activity can be initiated. Cooling-off periods cannot be cancelled once activated; they must run their full course.
Self-Exclusion
Self-exclusion is a serious, irrevocable tool for players who feel they need a significant break from gambling. You may choose a self-exclusion period of 3 months, 6 months, 1 year, or permanent. During self-exclusion, your Account is fully locked — you cannot log in, deposit, or play. Permanent self-exclusion cannot be reversed under any circumstances.
Reality Checks
Enable automatic reality-check pop-ups that appear at regular intervals during your gaming sessions — every 30 minutes by default, adjustable to 15, 45, or 60 minutes. Each check displays the total time you have been playing in the current session and your net profit or loss, giving you a clear, factual snapshot of your activity without interrupting gameplay unnecessarily.
How to activate these tools: Log in to your 7fbd Account and navigate to Account Settings > Responsible Gaming. All six tools are available there. Alternatively, contact our support team at [email protected] and a team member will configure any tool on your behalf within one business hour.
Recognising Problem Gambling Early
Problem gambling rarely appears overnight. It typically develops gradually, and many people do not recognise it in themselves until it has already affected their finances, relationships, or mental health. Being aware of the early warning signs is the first and most important step toward getting help.
The list on the right covers the most commonly reported indicators. If you recognise three or more of these signs in your own behaviour — or in the behaviour of someone you know — we strongly encourage you to reach out to 7fbd support or to a dedicated gambling support service immediately.
Remember: Acknowledging a problem is a sign of strength, not weakness. 7fbd's support team and all responsible gaming tools are available without judgement, completely free of charge, and accessible at any time of day or night.
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1
Gambling beyond your means: Spending more money than you can comfortably afford to lose, or using funds reserved for bills, rent, food, bKash transfers to family, or other essential expenses to fund gambling activity.
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2
Chasing losses: Continuing to play after a significant loss with the intention of winning back what you have lost, often leading to even larger losses in a short period of time.
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3
Difficulty stopping: Finding it hard to walk away from a session even when you intended to stop, or frequently playing for much longer than you originally planned.
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4
Preoccupation with gambling: Spending significant time thinking about past gambling sessions, planning future bets, or calculating how to obtain more funds for gambling when not actively playing.
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5
Gambling to escape or cope: Using gambling as a way to manage stress, anxiety, loneliness, depression, or other difficult emotions rather than as a form of entertainment.
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6
Concealing gambling activity: Hiding the extent of your gambling from family members or close friends, lying about how much time or money you are spending on betting and casino games.
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7
Borrowing to gamble: Taking out loans, borrowing money from friends or relatives, or using credit facilities specifically to fund gambling activity — particularly after a losing streak.
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8
Neglecting responsibilities: Missing work, studies, family obligations, or social commitments because of time or money spent gambling — or because of the emotional consequences of recent losses.
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9
Needing to bet larger amounts: Finding that the same stake no longer produces the same level of excitement as before, and progressively increasing bet sizes to maintain a similar feeling of thrill or engagement.
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10
Failed attempts to cut back: Having made previous genuine attempts to reduce or stop gambling that were ultimately unsuccessful — particularly if you experienced irritability, restlessness, or anxiety during those attempts.
Ask Yourself These Questions
The following self-assessment questions are adapted from internationally recognised problem gambling screening tools. Answer them honestly — your responses are not submitted to 7fbd and are for your own reflection only.
In the past 12 months, have you experienced any of the following?
Have you bet more money than you could really afford to lose at the time?
Have you needed to gamble with larger and larger amounts of money to get the same feeling of excitement?
When you tried to cut down or stop gambling, did you feel restless, irritable, or anxious?
Have you gambled to escape from problems or to relieve feelings of stress, anxiety, guilt, or depression?
After losing money gambling, did you return another day to try to win it back (chasing losses)?
Have you lied to family members, friends, or others about how much time or money you spend gambling?
Have you spent money on gambling that was earmarked for household expenses, family obligations, or essential personal costs?
Has your gambling caused significant stress or conflict in your relationships with family or friends?
If you answered "Yes" to two or more of the above questions, this may indicate that gambling is causing harm in your life. We encourage you to activate one or more of 7fbd's responsible gaming tools, take a voluntary break from the Platform, or contact our support team at [email protected] to discuss your options in complete confidence.
Ready to Play? Set Your Limits First
Before diving into cricket betting, slots, or live casino games, take a moment to configure your deposit and session limits. Responsible gaming starts with a plan — 7fbd makes it easy to set one.