7fbd Privacy Policy — How We Protect Your Personal Data

7fbd operates an internationally accessible online betting and casino platform available at https://7fbd.io, serving Users primarily located in Bangladesh. In the course of providing our services — which include cricket sports betting, live casino games, slot titles, and fishing game products — we necessarily collect and process certain personal data about our Users.

We take this responsibility seriously. 7fbd is committed to processing personal data fairly, lawfully, and transparently. We do not sell personal data to third parties, we do not use personal data for purposes beyond those stated in this policy, and we apply robust technical and organisational measures to keep your information secure.

This Privacy Policy applies to all Users of the 7fbd Platform regardless of the device used to access it (desktop, mobile browser, or mobile application where applicable) and regardless of the User's location. Where specific rights apply under the laws of a particular jurisdiction, 7fbd will honour those rights to the fullest extent practicable.

In this policy, "personal data" means any information that identifies or could reasonably be used to identify a living individual. "Processing" means any operation performed on personal data including collection, storage, use, transmission, and deletion. "Platform" refers to the 7fbd website, services, and any associated applications operated by 7fbd.

7fbd collects personal data across several categories depending on the nature of your interaction with the Platform. The table below summarises the categories of data we collect and specific examples within each category:

7fbd collects personal data through the following channels and mechanisms:

• Direct submission by you: When you create an Account, complete your profile, submit KYC documents, make a deposit, request a withdrawal, contact our support team, or participate in a promotion, you provide personal data directly to 7fbd.
• Automated collection: When you access or use the Platform, our servers and analytics tools automatically record technical and usage data including your IP address, device identifiers, browser fingerprint, pages visited, and session behaviour. This occurs whether or not you have a registered Account.
• Cookie and tracking technologies: 7fbd uses cookies, web beacons, pixel tags, and similar technologies to collect information about your interactions with the Platform. See Section 7 for full details on our use of cookies.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or a banking partner, we receive transaction confirmation data from those processors including the transaction reference and the last few digits of the account or card used. We do not receive or store your full payment credentials.
• Identity verification services: For KYC purposes, 7fbd may share document data with trusted third-party identity verification services to confirm the authenticity of submitted identity documents. Those services return a verification result; they do not retain copies of your documents independently.
• Fraud prevention and security providers: We receive risk signals and fraud indicators from third-party security services that monitor for suspicious login activity, unusual betting patterns, and potential account compromise.

7fbd uses collected personal data for the following specific purposes. We do not use personal data for any purpose not listed here without first updating this policy and, where required by law, obtaining your consent:

• Account creation and management: To register your Account, maintain your profile, authenticate your identity on login, and manage your Account settings and preferences.
• Service delivery: To allow you to access betting markets, casino games, slots, and fishing games; to process bets; to credit winnings to your Wallet; and to provide all other features of the Platform.
• Payment processing: To process deposits and withdrawal requests, reconcile transactions, and maintain accurate financial records in BDT (৳).
• KYC and age verification: To verify that you are aged 21 or above and to confirm your identity in compliance with anti-money laundering and fraud prevention obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
• Responsible gaming: To administer deposit limits, cooling-off periods, self-exclusion requests, and session time reminders; and to monitor betting patterns that may indicate problem gambling behaviour requiring intervention.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance and audit purposes.
• Promotions and bonuses: To administer promotional offers, verify eligibility for bonuses, and prevent promotional abuse. Where you have opted in to marketing communications, to send you information about relevant promotions. You may opt out at any time.
• Platform improvement: To analyse usage patterns, identify technical issues, and improve the functionality, design, and content of the 7fbd Platform.
• Legal compliance: To meet our obligations under applicable laws and regulations, including responding to lawful requests from regulatory or law enforcement authorities.

7fbd processes personal data on one or more of the following legal bases depending on the purpose of processing:

• Contractual necessity: Processing is necessary to perform our contractual obligations to you under the Terms & Conditions — for example, to maintain your Account, process bets, and handle deposits and withdrawals.
• Legitimate interests: Processing is necessary for the legitimate interests of 7fbd, such as fraud prevention, security monitoring, Platform improvement, and customer support, provided those interests are not overridden by your fundamental rights and freedoms.
• Legal obligation: Processing is necessary to comply with applicable legal obligations, including KYC and anti-money laundering requirements, and to respond to lawful orders from competent authorities.
• Consent: Where processing is not justified by any of the above bases — for example, sending optional marketing communications — we will obtain your explicit consent beforehand. You may withdraw consent at any time by contacting [email protected] or using the communication preference settings in your Account.

7fbd does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and card networks (Visa, Mastercard) receive the transaction data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and data protection obligations.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game studios receive the minimum data necessary to deliver their game content — typically a pseudonymous player identifier and session token. They do not receive your full identity or financial data.
• Identity verification providers: A trusted third-party KYC service receives copies of your identity documents solely for the purpose of verifying their authenticity. Verified results are returned to 7fbd; documents are not retained by the provider beyond the verification process.
• Fraud and security services: Anti-fraud and cybersecurity vendors receive technical data (IP addresses, device fingerprints, session data) for the purpose of identifying and blocking fraudulent or abusive activity.
• Analytics providers: Anonymised and aggregated usage data may be shared with analytics platforms to help us understand Platform performance. No personally identifiable information is transmitted in this context.
• Regulatory and law enforcement authorities: 7fbd will disclose personal data to competent regulatory bodies, law enforcement agencies, or courts when required to do so by a lawful order, legal process, or applicable regulation. 7fbd will notify the affected User of such disclosure where permitted by law to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 7fbd business, personal data held by 7fbd may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and any change in privacy practices that results from it.

7fbd uses cookies and similar tracking technologies on the Platform to provide a functional, personalised, and secure user experience. The following types of cookies may be set when you visit the Platform:

You may manage or disable non-essential cookies through your browser settings. Note that disabling functional or analytics cookies may affect your experience of certain Platform features. Strictly necessary and security cookies cannot be disabled without preventing access to the Platform entirely.

7fbd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your Account and for a period of five (5) years following Account closure or last active use, whichever is later, to meet anti-money laundering, fraud investigation, and audit obligations.
• KYC documents: Retained for a minimum of five (5) years from the date of submission, in accordance with applicable financial crime prevention standards.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction for accounting, audit, and regulatory compliance purposes.
• Betting and gaming history: Retained for five (5) years from the date of each transaction to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for three (3) years from the date of resolution of the relevant enquiry for quality assurance and audit purposes.
• Technical and usage data: Retained in anonymised or aggregated form for analytical purposes. Raw technical logs are retained for up to twelve (12) months before deletion or anonymisation.
• Marketing consent records: Retained for the duration of your consent, plus an additional period sufficient to demonstrate compliance, and deleted upon confirmed withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be used to identify you.

7fbd applies a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• Encryption in transit: All data transmitted between your device and the 7fbd Platform is encrypted using TLS 1.3 (Transport Layer Security). Our SSL certificate is validated and renewed on an ongoing basis.
• Encryption at rest: Sensitive personal data — including KYC documents and financial records — is encrypted at rest using AES-256 encryption within our secure database infrastructure.
• Access controls: Access to personal data held by 7fbd is strictly limited on a need-to-know basis. Staff who access personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-factor authentication (2FA): 7fbd strongly recommends that all Users enable 2FA on their Accounts. 2FA is also enforced on all internal administrative systems.
• Penetration testing and vulnerability scanning: 7fbd conducts regular security assessments of the Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a data security incident affecting your personal data, 7fbd will notify affected Users and relevant authorities within the timeframes required by applicable law and our internal incident response procedures.

As a User of the 7fbd Platform, you hold a number of rights with respect to your personal data. 7fbd will honour these rights to the fullest extent consistent with applicable law and our legal obligations. Your rights include:

• Right of access: You have the right to request a copy of the personal data that 7fbd holds about you, along with information about how it is being used. We will respond to access requests within 30 days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain profile information directly through your Account settings.
• Right to erasure: You may request that 7fbd delete your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal and regulatory obligations that may require us to retain certain data.
• Right to restriction: You may request that 7fbd temporarily suspend the processing of your personal data — for example, while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a copy of your personal data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to object: You may object to processing carried out on the basis of legitimate interests. 7fbd will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The 7fbd Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are under 21, you are not permitted to register an Account or use any feature of the Platform.

If 7fbd becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and terminate the associated Account without prior notice. Any balance associated with a minor's Account will be handled in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that a person under the age of 21 in your care has registered an Account on 7fbd, please contact us immediately at [email protected]. We also encourage you to make use of parental control software to restrict access to gambling websites on shared or family devices.

The 7fbd Platform may contain references to or integrations with third-party services — including game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, as well as payment processors such as bKash, Nagad, Rocket, and Upay. These third parties operate independently of 7fbd and are subject to their own privacy policies and data protection practices.

When you interact with a third-party game or payment service through the 7fbd Platform, data may be transmitted to and processed by that third party in accordance with its own privacy policy. 7fbd is not responsible for the privacy practices, security measures, or content of any third-party service. We encourage you to review the privacy policies of any third parties whose services you access through or in connection with the Platform.

7fbd does not control or endorse the privacy practices of third-party providers and accepts no liability for any privacy breach or data misuse occurring on a third-party platform or service.

7fbd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will publish the revised policy on this page with an updated effective date at the top of the document.

For significant changes that materially affect how your personal data is used, 7fbd will provide advance notice via the email address associated with your registered Account, where practicable, at least 14 days before the changes take effect. Your continued use of the Platform after the revised policy has been published constitutes your acknowledgment of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how 7fbd is protecting your information. The current version of this policy is always available at https://7fbd.io/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7fbd handles your personal data, please contact our dedicated data support team using the details below:

This Privacy Policy was last reviewed and updated on 1 January 2026. The current version supersedes all previous versions published on the 7fbd Platform. Please also review our Terms & Conditions and Responsible Gaming page for additional information about how we operate the Platform responsibly.